FREQUENTLY ASKED QUESTIONS

The most commonly asked questions about the SLC are below. If you do not find the answer to your question(s), please contact us. We are happy to help you find the information you need to support your SLC learning journey! 

SLC OVERVIEW

The SLC is designed for a diverse audience that includes anyone interested in increasing their understanding of what works to ensure successful and sustainable scale up. The main intended audience includes global health and development professionals from a diverse range of sectors and technical areas. SLC learners will become acquainted with guidance tools and resources that help scale-up work, even from the earliest stages of pilot research, to proceed more systematically and effectively, rather than in an ad hoc way. The SLC curriculum can benefit a wide range of professionals, including: governmental and ministerial policy makers, program managers and staff; representatives of national and international NGOs; donors and funders; civil society; faith- and community-based organizations; academics; researchers – and anyone else with an interest in learning more about successful scale up of evidence-based initiatives. 

While there are no prerequisites for the SLC curriculum, familiarity with program implementation in a global health or development subject area is highly useful. This is because while the SLC is written generically to be useful for a wide range of learners, it is most helpful to have some practical experience to reflect upon while going through the curriculum. The reading level of the curriculum is generally aimed at university- or postgraduate-level learners. 

While ExpandNet/WHO’s guidance tools were initially developed to support scaling of global health interventions, over the last decade plus, these tools have been applied across many other sectors, including education, natural resource conservation, food security/sustainable agriculture, water and sanitation and others. These applications have validated the applicability of ExpandNet/WHO’s framework across diverse development areas and we therefore feel confident that professionals from across global health and development sectors can benefit from engaging with the SLC. Furthermore, the SLC content has been intentionally designed to be as versatile and generic as possible. Even while you may hear about health sector examples more frequently, the principles, concepts and lessons presented are applicable across a broad array of sectors and activities. 

For the majority of learners, the SLC curriculum allows you to register and begin your studies at your convenience, without specific start- or ending dates. This enables you to progress at your preferred pace and adapt your studies to your schedule and commitments. Of course if you will be working through the Team Track with colleagues, there will likely be a need for your team to agree on a timeline for moving through sections of the curriculum together. Write to the Secretariat to receive advice on how to maximize the Team Track at secretariat@expandnet.net.

The SLC is composed of an introductory module and three core modules, each corresponding to a phase of ExpandNet’s systematic approach to scale up. Within each module, you will find diverse resources including videos, transcripts, readings, publications, guidance tools, example narratives, agendas, presentation templates, exercises, and real-life case examples from around the world. These resources are intended to provide insights and deepen your understanding and proficiency in working effectively on scaling up and in turn to help you share the learning with your collaborators. You will benefit from hearing about the practical experience of scaling implementers from various parts of the world. At the end of each module, an assessment is available to gauge comprehension and reinforce your understanding of key concepts covered.

The SLC is designed with the following learning objectives:

  1. Define the concept of scaling up and understand why it is important for achieving impact
    Understand what is meant by a systematic approach to scale up and its importance to ensure sustainability and scale up success
  2. Become familiar and skilled in using the available guidance tools from ExpandNet/WHO and understand their appropriate application throughout the scale-up process
  3. Analyze case studies of scaling-up initiatives using ExpandNet guidance

Upon registering as an SLC learner, you will immediately gain access to the entire curriculum. This gives you the freedom to explore and engage with all the modules, materials, and resources according to your pace and interests. Our goal is to empower you with a comprehensive learning experience right from the start, allowing you to engage with the content most meaningful to you at any time. That said, we do encourage Certificate learners to progress through the curriculum in the order presented, since they are designed as a progression.

Each module in the SLC is designed as a standalone resource to support you and your colleagues with your scaling journey. We expect that most Self-Guided- and Team-Track learners may wish to work through only the module(s) most relevant to them at that point in time, although we hope they will come back to complete the entire curriculum as time allows. 

We hope that all SLC learners will be motivated to study the entire curriculum at some point to gain a wider foundation of systematic scale up that can inform future scale-up work. Team Track learners are encouraged to be in touch with the ExpandNet Secretariat to benefit from advice on how to make the most effective use of the platform. 

The length of time required to complete the entire curriculum will vary based on which learning track you select and how much time you can dedicate to your learning. All SLC learners have the flexibility to progress at their individual pace, and to delve as deeply as you like into each module. On the other hand, completion time for learners in the Team Track depends on the pace set by the team. However, since the Teams track does not require completion of all modules, the choice whether to pursue a Certificate will be up to the individuals within the team. 

While your access to the SLC will not expire, once you register as an SLC Certificate (or Mentor) Track learner, you will have one year to successfully complete the entire curriculum. This timeframe is in place to encourage consistent engagement. We encourage you to work through the content within this year, but if additional time is needed, feel free to contact the ExpandNet Secretariat to request an extension. We are fully committed to supporting your efforts and ensuring you can successfully obtain your certificate.

As of late 2023 we do not offer professional development credit, continuing medical education or continuing education unit credits for completing the SLC curriculum, though this may available be an offering in the future. If you have completed your certificate and would like to be notified if and when this service becomes available, please inform the ExpandNet Secretariat at secretariat@expandnet.net

While the first version of the SLC was developed in English, we envision future versions will soon follow in French, Spanish, and hopefully even Portuguese and Arabic. ExpandNet members live in many countries and speak many languages and we plan to work collaboratively to ensure that the SLC is broadly useful across the globe so that capacity to use a systematic approach to scale up is spread as widely as possible across different language and learning needs. If you would like to be notified when certain language offerings become available, send a note to SLC@expandnet.net or keep checking back.

LEARNING TRACKS

The SLC provides two different “certificates of completion”: one for Certificate-Track learners and one for Mentor-Track learners. Certificate Track certificates are awarded to individuals who have successfully completed the entire curriculum and achieved a minimum passing score (80%) on all learning checks and assessments. We are currently working with LinkedIn to enable you to add your certificate to your profile there. If you have already completed your certificate and wish to be informed about the availability of this service kindly notify the ExpandNet Secretariat at secretariat@expandnet.net

No, a Certificate Track learner does not have to complete the modules in order. However, while the curriculum is self-paced and can be worked through in any order, we recommend following our logical progression through the modules to ensure a comprehensive understanding of scaling up. Of course you can revisit any module or topic, or skip around. You can also repeat modules, or parts or sections, to reinforce your knowledge and skills or explore specific areas of interest more deeply. There is no limit to the number of times you can work through SLC resources and in fact the more times you review the material, the stronger your skills will become.

Yes, successful completion of the learning checks and assessments – with at least 80% correct answers on each – is required to earn a certificate. The good news is that you can re-review the material and retake learning checks and assessments multiple times, ensuring you can demonstrate your understanding and achieve your certificate. However, after five failed attempts on any one evaluation, you will be asked to communicate with the Secretariat about your progress. 

Yes! Certificates will need to be renewed every 18 months to ensure your mastery of the content remains robust. Experience has shown that repeated exposure to the SCL contents over time is helpful as the particular scaling issues you face, your learning priorities and your focus evolve over time. 

We will let you know via email a few months before your certificate expires. This notification will outline the requirements for renewing your certificate.  We very much want everyone to keep their certificates current and will work with you to make sure that this is convenient and possible for you. 

Mentor Track is available for a subset of learners who wish to delve deeper into the content, with coaching from existing ExpandNet technical advisors from around the world. SLC Mentor Track learners will be trained and equipped as facilitators who can provide technical support to others on scaling-up in their countries, regions and at the global level. Therefore some experience with scaling up, and/or holding an appropriate professional role will be required to apply. Enrollment in this track is limited and requires submitting a completed application to the ExpandNet Secretariat. To learn more about eligibility for the mentor track, please contact secretariat@expandnet.net

CONNECTING WITH THE SLC COMMUNITY

SLC learners who register for the Certificate, Teams and Mentor Tracks will all have access to our SLC Community space, where we hope to foster lively sharing of scale-up learnings with a community of peers engaged in SLC study across countries and regions of the world. At this time, Self-Guided learners are not envisioned to be invited to join the SLC interactive Community space. In addition to the Community access, SLC learners will be able to engage in other communication and learning opportunities with ExpandNet leaders, including through email, in-platform announcements, online chat, and even periodic Zoom webinars and video conferences. If you need help, we are always an email away. 

Team Track learners will have the opportunity to interact asynchronously across their teams – in a dedicated workspace – and should reach out to the ExpandNet Secretariat for suggestions of how to take full advantage of the platform. For those in the Mentor Track, ongoing communication with one or more scaling-up coaches is an essential part of the Mentor-certification process. 

In the coming years, we intend to periodically invite and organize cohort groups of learners (i.e. implementers, donors, CEOs/EDs, Mentors, etc.) who will proceed together. These cohorts may be organized by start date, region or other common characteristics. Such groups working together is intended to stimulate sharing and facilitate interactive comparative learning. If you would like our help to organize one of these sessions, please let us know! We will announce any open opportunities that we are organizing through email or on the platform in case you or your colleagues wish to refer someone who might wish to participate. 

Yes, you can save or print all SLC documents and resources, which are made publicly available subject to Creative Commons licensing. This allows you to download essential materials for your use, sharing and offline review. If you choose to use SLC slides, narratives, agendas, etc, please be sure to appropriately acknowledge the source, and where possible please include the ExpandNet logo as per the Terms of Use.

Individuals in the Mentor Track will gain access to editable versions of SLC documents that can be customized to suit diverse purposes. Certificate and Self-Guided Track learners who would like access to editable documents can request them from the Secretariat at secretariat@expandnet.net.

REGISTRATION INFORMATION

There is no cost to register as a learner in the SLC. Learners have different levels of access to SLC features depending on your chosen learning track — Certificate, Team, and Self-guided track. The various features are listed on the Learning Tracks page [link to track page]. At this point there is no cost associated with pursuing the Mentor track, but space is quite limited and an application is required.

You can enroll at any time for the Self-guided and Certificate Tracks by clicking here, and completing the requested information about yourself and following the steps required. You will have the option to select from three main learning tracks: Self-guided, Certificate, or Team Track as follows:

  • Self-Guided Track is designed for learners seeking access to the SLC but who do not wish to commit to completing the entire curriculum. Often such users require guidance on one specific phase of scale up – for example s/he is designing a project that s/he hopes will scale in future – and wishes to gain access to the learnings the SCL contains related to Phase I of ExpandNet’s approach to systematic scale up.
  • Certificate Track is tailored for learners aiming to establish a strong grasp of fundamental scaling principles. These SLC learners are motivated to become scaling experts, with  documentation of their completion of the entire curriculum and their knowledge of core scale-up issues.
  • Team Track: Designed for collaborative learning and application of SLC guidance among colleagues who are working together to plan or scale a particular intervention package. These might range from interdisciplinary teams comprised of governmental and non-governmental entities, or a team from one organization. The track facilitates applied learning and strategic planning, strengthening internal capacity and fostering a broadly held “scaling up mindset.” In some cases, SLC Teams can access coaching from scaling experts by reaching out to the ExpandNet Secretariat (secretariat@expandnet.net).

In addition to the above three tracks, a Mentor Track is available for a subset of learners who wish to delve deeper into the content, with coaching from existing ExpandNet technical advisors from around the world. SLC Mentor Track learners will be trained and equipped as facilitators who can provide technical support to others on scaling-up in their countries, regions and at the global level. Therefore some experience with scaling up, and/or holding an appropriate professional role will be required to apply. Enrollment in this track is limited and requires submitting a completed application to the ExpandNet Secretariat. To learn more about eligibility for the mentor track, please contact secretariat@expandnet.net.

TECHNICAL SUPPORT

We offer technical support to assist you with any issues you encounter. You can reach us by emailing us slc@expandnet.net.